Terms of Service

Prospect Verdict is an AI-assisted lead generation and CRM platform operated by Topel Software Solutions LLC, Niceville, FL 32578 ("we", "us"). The service researches businesses from publicly available web sources, scores them against the offer you describe, and gives you contact details, pitch angles and drafted outreach so you can approach them yourself.

We provide research and tooling. We do not contact prospects on your behalf without your instruction, do not guarantee any prospect will respond, and do not guarantee any outcome from using the service.

The service is for business use only, and is not intended for personal, family or household purposes.

You must be at least 18 years old and able to enter a binding contract. You are responsible for the accuracy of the information you give us, for keeping your password secret, and for everything done through your account.

Tell us promptly at support@prospectverdict.com if you believe someone else has accessed your account.

Paid plans renew automatically each month unless you cancel before the renewal date. Before you submit billing information, the checkout page will show the plan, price, billing frequency, trial length if any, renewal timing, cancellation method, and refund policy. By submitting payment information and accepting these Terms, you authorize us and our payment processor to charge the payment method on file on a recurring monthly basis until you cancel.

If your plan includes a free trial, we will tell you the trial length and the date on which paid billing begins before you start the trial. Unless you cancel before the trial ends, your paid plan will begin automatically at the stated monthly price. You may cancel during the trial through Settings → Manage Billing or by emailing support@prospectverdict.com.

You may cancel a paid plan at any time through Settings → Manage Billing or by emailing support@prospectverdict.com. Cancellation stops future recurring charges and does not by itself cancel access already paid for; your access continues through the end of the then-current billing period unless we terminate for breach. We do not refund partial billing periods except where required by law or expressly stated at checkout.

We may change plan prices prospectively. If a price change affects your renewal, we will give notice before the new price applies. If you do not agree to the new price, you must cancel before the renewal date.

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain access until then.

Prospect Verdict does not offer refunds for partial billing periods. If you cancel mid-month, you will not be charged again but the remaining days of your current period are not refunded.

Free trial: If you cancel during your 7-day free trial (included with the Starter and Growth plans; other plans bill immediately), you will not be charged. No refund is necessary because no payment was collected.

To cancel, go to Settings → Manage Billing in your Prospect Verdict account, or email support@prospectverdict.com.

The service exists to help you start legitimate business conversations. You agree not to:

• •Scrape, resell, redistribute or sublicense lead data produced by the service.
• •Use the service for any unlawful, deceptive, harassing or fraudulent purpose.
• •Attempt to reverse engineer, overload, probe or circumvent any part of the platform or its access controls.
• •Share your account with people outside your organization, or use one account to serve multiple unrelated businesses.
• •Use lead data to make, or help make, decisions about someone's employment, credit, insurance, or housing eligibility.

Your obligations for outreach specifically — email, calls, texts, and every law that applies to them — are set out in full in "Your outreach is yours" below.

We may suspend or terminate an account that breaches this section, without refund.

All lead research, scoring and outreach drafts are generated by AI systems, over publicly available web sources. Company details, contact addresses, phone numbers and the reasoning attached to a lead are all best-effort research outputs, not verified facts, and can be incomplete, out of date, or wrong.

Where we label a detail "verified", that means our research found a supporting source for it at a point in time — it is not a guarantee the information is currently correct. Scores and grades are automated estimates of fit for the offer you described, not facts about the business, and not advice about whether it is creditworthy, solvent, or suitable to work with.

You are responsible for independently verifying any information before you rely on it, contact anyone, or make a commercial decision.

Prospect Verdict is not a consumer reporting agency, and the service does not provide consumer reports, background checks, eligibility determinations, creditworthiness assessments, tenant-screening reports, employment-screening reports, insurance-underwriting reports, or reports for any purpose regulated by the Fair Credit Reporting Act. You may not use, provide, resell, or incorporate any lead data, score, grade, observation, draft, enrichment, or output from the service for any decision about a person's eligibility for credit, employment, housing, insurance, a government benefit, or any similar legal or similarly significant decision.

Lead data, scores, grades, pitch angles, and outreach drafts are AI-assisted research outputs. They may be inaccurate, incomplete, outdated, duplicative, non-exclusive, or unsuitable for your intended use. You are responsible for independently reviewing and verifying all outputs before relying on them, contacting any person or business, making any commercial decision, or publishing or sending any content generated by the service.

We do not warrant that AI-generated or AI-assisted outputs are unique, protectable by copyright, non-infringing, free of third-party rights, or suitable for any legal, compliance, sales, marketing, credit, employment, housing, insurance, or regulated purpose. You are responsible for your prompts, instructions, customer data, campaign content, use of outputs, and decisions based on outputs.

You may not upload or submit Social Security numbers, driver's license numbers, passport numbers, government identification numbers, financial-account credentials, payment-card security codes, health or medical information, biometric identifiers, precise geolocation data, children's personal information, or other sensitive personal information unless we expressly authorize that category of data in writing for a specific feature.

Any business or individual can ask to have their information removed from our research by emailing support@prospectverdict.com. We will act on a removal request within 45 days.

You are solely responsible for every outreach campaign you create, export, send, or cause to be sent using the service. We provide research tools, lead data, CRM tools, and draft outreach; we do not determine whether any particular recipient may lawfully be contacted and we do not represent that any lead is consented, opted in, do-not-call cleared, or legally reachable.

You must comply with all laws, rules, platform policies, carrier rules, and industry requirements that apply to your outreach, including CAN-SPAM, the Telephone Consumer Protection Act, the Florida Telephone Solicitation Act, state and federal do-not-call rules, caller-identification rules, text-messaging rules, email-provider policies, and any law that applies in the recipient's jurisdiction. Without limiting that obligation, you must not use the service to send deceptive email, use false or misleading subject lines or routing information, omit a legally required physical address, fail to provide or honor required opt-out rights, call or text numbers without required consent, use prerecorded or artificial voice messages without required consent, use an autodialer or automated selection-and-dialing system without required consent, ignore do-not-call lists, misrepresent your identity or relationship to a recipient, or send messages that imply a prior conversation, referral, or business relationship that does not exist.

If you send email through the platform, you remain the sender and are responsible for the content, recipients, suppression lists, unsubscribe compliance, subject lines, sender identification, and physical-address disclosures. We may include technical or compliance features in platform-sent messages, including unsubscribe or suppression functionality, but those features do not transfer your legal obligations to us.

We may suspend, throttle, block, refuse to send, or terminate any campaign, account, domain, sender identity, or message if we believe it may violate law, recipient rights, platform rules, carrier rules, email-provider rules, these Terms, or the security or reputation of the service. We may preserve and disclose campaign records where reasonably necessary to investigate abuse, respond to a legal request, enforce these Terms, protect the service, or comply with law.

The platform, its software, design and content are ours and stay ours. We grant you a limited, non-exclusive, non-transferable right to use the service while your subscription is active.

The data you enter — your offer, your notes, your clients, your pipeline — remains yours. You grant us permission to process it in order to provide and improve the service. Lead research delivered into your account is licensed for your own business use, not for resale.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY LEAD, SCORE OR DRAFT WILL BE ACCURATE OR PRODUCE A SALE.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OR LOST DATA, ARISING OUT OF YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow these limits, in which case they apply to the greatest extent permitted.

The liability cap limits our liability only; it does not limit your payment obligations, your indemnification obligations, your responsibility for outreach or campaign compliance, or our right to seek injunctive or equitable relief for misuse of the service, infringement, security abuse, or unauthorized access.

You will defend, indemnify, and hold harmless Topel Software Solutions LLC, its owners, officers, employees, contractors, suppliers, and service providers from and against any claim, demand, investigation, subpoena, complaint, damages, settlement, fine, penalty, loss, cost, and expense, including reasonable attorneys' fees, arising out of or related to your account, your customer data, your prompts or instructions, your outreach, your campaign content, your use or export of lead data, your use of AI-generated or AI-assisted outputs, your products or services, your relationship with any recipient or prospect, your violation of law, your failure to obtain or document required consent, your failure to honor opt-outs or do-not-call obligations, your use of the service for any FCRA-regulated or eligibility purpose, your breach of these Terms, or any allegation that your content, instructions, campaigns, or use of outputs violated a third party's rights.

We may control the defense and settlement of any indemnified matter if it could affect the service, our reputation, our legal obligations, our suppliers, or other customers. You must reasonably cooperate with us. You may not settle any matter in a way that admits fault by us, imposes obligations on us, restricts the service, or requires us to pay money without our prior written consent.

You may stop using the service and cancel your subscription at any time from your settings.

We may suspend or terminate your access if you breach these terms, if we are required to by law, or if your use threatens the security or integrity of the platform. Where it is reasonable to do so, we will tell you first.

On termination your right to use the service ends. You may request an export of your data before your account is deleted.

We may update these terms as the product changes. If a change is material, we will notify registered users by email or in the app before it takes effect. Continuing to use the service after that means you accept the updated terms.

Any dispute, claim, or controversy arising out of or relating to the service, these Terms, the Privacy Policy, your account, billing, lead data, outreach, or any communications between you and us will be resolved by binding arbitration on an individual basis, except that either party may bring an individual claim in small claims court if it qualifies and either party may seek injunctive or equitable relief in court to protect intellectual property, confidential information, platform security, or unauthorized use of the service.

The arbitration will be administered by the American Arbitration Association under its applicable commercial rules. The seat of arbitration will be Okaloosa County, Florida, unless we agree otherwise in writing. The arbitrator may award the same individual relief a court could award, but may not conduct a class, collective, consolidated, representative, or private-attorney-general proceeding.

You and we waive the right to a jury trial and the right to participate in a class action, class arbitration, collective action, consolidated action, representative action, or private-attorney-general action. Any claim must be brought only in the party's individual capacity. If the class-action waiver is found unenforceable as to a particular claim, that claim must proceed in court and not in arbitration.

• •Entire agreement — these terms, together with any order or checkout page you accepted, are the whole agreement between you and us about the service, and replace any earlier discussion or agreement about it.
• •Severability — if any part of these terms is found unenforceable, the rest stays in effect.
• •No waiver — our failure to enforce any part of these terms is not a waiver of our right to enforce it later.
• •Assignment — you may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• •Survival — sections that by their nature should continue after termination (including Lead data, Intellectual property, Disclaimer of warranties, Limitation of liability, Indemnification, Dispute resolution, and Governing law) survive.
• •Notices — we may send legal notices to the email address on your account; that counts as delivered notice.

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law rules. Where a dispute is not subject to the arbitration provision above (for example, an individual small claims action, or a claim for injunctive or equitable relief), the state and federal courts located in Okaloosa County, Florida have exclusive jurisdiction.

Topel Software Solutions LLC, Niceville, FL 32578. Questions about these terms go to support@prospectverdict.com.